Ivan Gilli
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Articles
Recent activity by Ivan Gilli-
Qwist Link
Key Features Qwist Link and Qlarc give you a simple and secure way to access Open Finance data and manage it effortlessly. Together, they eliminate integration friction and put conversational AI t...
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Status page for our account switching product
To improve transparency regarding the availability of our products, we have introduced a status page: http://status.connect.finleap.com/ On the status page, you will find information about the avai...
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Postbank
At Postbank, login issues may occur if another old TAN procedure is active alongside BestSign. In this case, it is recommended to delete/deactivate the old procedure in online banking. BestSign mus...
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Consent Management & Security
Key FeaturesOur Consent Management & Security platform is built to be compliant and user-friendly. Compliant Consent Flows: We provide a customizable consent screen that is fully compliant with al...
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Sparda Bank
Since the introduction of the Secure or TEO app, connecting to Sparda Bank has become almost impossible. The Sparda SecureApp can only be used in the SpardaApp and SpardaNet banking. In conjunctio...
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Why can the customer no longer log in to their SwitchKit profile?
For data protection reasons, personal data will be automatically deleted 90 days after the account switching service profile was created. If a customer attempts to log in to their profile after thi...
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How does the customer know whether a letter has been successfully sent/delivered?
The customer can see when we sent the notification letter in the account change summary. This summary can be downloaded from the "Overview" section. For data protection reasons, we do not receive f...
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How quickly will direct debits and incoming payments be transferred to the new account?
This depends entirely on how quickly the contractual and payment partner provides the new bank details. Various factors influence the duration: * Sufficient time remaining until the next debit date...
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How can multiple payment accounts be switched to a new payment account?
To transfer multiple payment accounts to a new bank account, it is necessary to use a separate email address for each transfer. Many email providers offer the plus address feature (e.g., max.muster...
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When will the notification letters be sent?
Once the customer has entered all the information for the notification letter and clicked the "Notify" button, the notification letter will be sent immediately. The customer can see the address to ...