Account SwitchKit
- How does our automatic Account Switch service work?
- How are the notification letters sent?
- Personal Data under the GDPR
- Transfer standing orders
- How do I cancel accounts that cannot be connected?
- Is the service for free?
- Manual account switch
- The account closure was not carried out
- Status of the switch
- Account deletion
- Account Switch (ASK) for Business Customers
- About Qwist
- Magic Link
- Connection to foreign banks
- Balance transfer
- Current credit amount
- Data storage
- What information do we need from you when you submit a request?
- If the account switching site is classified as a security risk
- Wrong Postbank selected as old bank
- Can the sending of a notification letter be reversed?
- Status page for our account switching product
- Why can the customer no longer log in to their SwitchKit profile?
- How does the customer know whether a letter has been successfully sent/delivered?
- How quickly will direct debits and incoming payments be transferred to the new account?
- How can multiple payment accounts be switched to a new payment account?
- When will the notification letters be sent?