Why can the customer no longer log in to their SwitchKit profile?

For data protection reasons, personal data will be automatically deleted 90 days after the account switching service profile was created. If a customer attempts to log in to their profile after this period, they will not be able to do so. An email to reset the password will also not be sent in this case.

If the customer wishes to send further letters or request the cancellation of the old payment account, they can easily create a new profile.