Status page for our account switching product

To improve transparency regarding the availability of our products, we have introduced a status page: http://status.connect.finleap.com/

On the status page, you will find information about the availability of our Qwist products. Instead of our newsletters, incidents will be communicated via the status page and can be viewed there at any time.

The status page contains information about all our products.

Relevant to you are the availability of our account switching products (Account Switch, Portfolio Switch, and Payments Accounts Directive Service) as well as, in the case of online account switching and portfolio switching, the status of bank connectivity.

You have the option to receive updates automatically via email. To subscribe to updates on the status page:

1. Go to the status page.
2. Click "SUBSCRIBE TO UPDATES."
3. Enter the email address that should receive the updates.
4. Click "SUBSCRIBE VIA EMAIL."
5. Select the products and banks you are interested in.
6. Click "Save."

You can also subscribe to updates for individual incidents/disruptions:

If you are already subscribed to the component affected by the incident using your email address, you will automatically receive updates for the incident. If you are not subscribed to the component affected by the disruption, you can subscribe to the incident yourself.

1. Find the current incident you want to subscribe to.
2. Click "Subscribe."
3. Enter the email address.
4. Click "SUBSCRIBE TO INCIDENT."

To help you select the components that are relevant to you, we've provided a brief description here. If you need information about the other components, please feel free to contact us.

• Customisable Widget
  • Account Aggregation – Widget
    • Frontend-Component for entering login data for connecting to the old bank.
  • Payment Initiation Service – Widget
    • Frontend-Component for transfers from the old bank to the new bank.
• Connectivity Availability – DE
  • Availability of the most used banks on the German market.
• Connectivity Availability – AT
  • Availability of the most used banks on the Austrian market.​​​​​​
• Account Switchkit
  • Account Switchkit v 1.0
    • Desktop-Version of the account switching, which allows end users to easily switch payment accounts from one bank to another.​​​​​​
  • Account Switchkit v 2.0
    • Improved and adaptable version of account switching that allows end users to easily switch payment accounts from one bank to another.
  • Account SwitchKit Backoffice
    • Backoffice-Application for account switching, where you can view the end customer data and the dashboard.
• Portfolio Swichtkit
  • Portfolio SwitchKit User Interface
    • Depository switching service that enables end users to easily switch depository accounts from one bank to another.
  • Portfolio SwitchKit Backoffice
    • Backoffice-Application for the depot switching service, in which you can view the end customer data and the dashboard.
• Payment Accounts Directive Service
  • Payment Accounts Directive Service User Interface
    • End-user application for account switching according to the ZKG, which enables end users to initiate the switch or view the status.
  • Payment Accounts Directive Service Backoffice
    • Back office application for account switching according to ZKG, in which you can process account switches according to ZKG.

Please note that the emails are sent from the following email address: statuspage-status@finleap.com. You may therefore need to whitelist it to receive the notifications.

For the release of new features, we will continue to send our newsletters through our usual channel.

If you have any questions or suggestions, please feel free to contact us at support@kontenwechsel.de.