Thomas Loewe

Standing orders can generally only be read via our service and manually recorded by the user. The online banking of the old and the new bank can be placed side by side, the orders copied and deacti...

UniCredit Bank Austria AG does not accept written cancellations; instead, the account holder can cancel the account independently:To request account deletion, please click on the Bank Austria AG we...

ING does not accept written cancellations. You can close the account in online banking or in the ING app under Service -> Manage Account -> Current Account -> Cancel Current Account. 

There are account types that cannot be read, such as checking accounts, and do not have any transactions, but which still need to be closed. Examples include savings accounts, current accounts, and...

PSD3, the third Payment Services Directive, is the next evolution in European Union payment services regulation, building upon PSD2 to enhance security, promote competition, and improve accessibili...

The Digital Operational Resilience Act (DORA) is a European Union regulation (Regulation (EU) 2022/2554) focused on strengthening the digital resilience of financial entities. It came into force on...

The account switching service is free of charge for the user.

If an account cannot be linked because the transferring bank is not supported, or the old account is not online-enabled, the manual account switch can be used as an alternative, provided it is enab...

Qwist can only take care of the dispatch and successful delivery of the cancellation. If this is not done or reasons for rejection are not communicated, Qwist has no influence. If we receive feedba...

The status of the account switch can be viewed in the back office (https://admin.kontenwechsel.de/customers). End users can view the overview in the account switch profile and download a summary of...